Modern Slavery and Human Trafficking Statement

Telo - Financial Year 2024/25


Last Updated: March 19, 2025


Introduction


This statement is made pursuant to Section 54 of the Modern Slavery Act 2015 and sets out the steps that Telo has taken and continues to take to ensure that modern slavery and human trafficking are not occurring within our business or supply chain.


Our Business


Telo is a UK-based provider of cloud telephony, VoIP solutions, and managed communication services. We deliver telecommunications solutions including Telo Air, Telo Business, and Telo Enterprise products, alongside comprehensive managed services and customer support. Our operations are primarily based in the United Kingdom, serving businesses ranging from sole traders to large enterprises.


Our Commitment


We have zero tolerance for any form of modern slavery or human trafficking. We are committed to:

  • Acting ethically and with integrity in all our business dealings and relationships
  • Implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our business or supply chains
  • Ensuring transparency in our approach to tackling modern slavery throughout our business relationships


Our Supply Chains


Our supply chains include:

  • Technology service providers
  • Software developers
  • Telecommunications infrastructure providers
  • Office equipment suppliers
  • Professional service providers


Due Diligence Processes


We have implemented the following processes to identify and mitigate risk:


Supplier Assessment:

  • Regular evaluation of all new and existing suppliers
  • Risk assessment of supply chain by country, sector, and transaction history
  • Documentation verification and regular audits
  • Supplier questionnaires regarding their modern slavery policies


Internal Procedures:

  • Regular staff training on identifying modern slavery risks
  • Whistleblowing policy to report concerns
  • Robust recruitment procedures including right to work checks
  • Regular audits of internal practices


Training and Awareness

We provide:

  • Regular training for our procurement team
  • Modern slavery awareness sessions for all employees
  • Updates on policy changes and best practices
  • Resources for identifying potential signs of modern slavery


Key Performance Indicators

We evaluate the effectiveness of our approach through:

  • Staff completion rates of modern slavery training
  • Number of supplier audits completed
  • Response rates to supplier questionnaires
  • Number of reported concerns and their resolution


Risk Assessment and Management

Our risk assessment includes:

  • Geographic risk analysis
  • Sector and industry risks
  • Transaction and business partnership risks
  • Regular review and updating of risk management procedures


Reporting Concerns

We encourage anyone with concerns about modern slavery to:

  • Report through our confidential whistleblowing channel
  • Contact their line manager or HR department
  • Email our dedicated compliance team
  • Use our anonymous reporting system


Looking Ahead

For the financial year 2025/26, we commit to:

  • Expanding our supplier audit program
  • Enhancing our training materials
  • Strengthening our due diligence processes
  • Increasing collaboration with industry partners to combat modern slavery


Board Approval

This statement has been approved by Telo's Board of Directors, who review and update it annually.


Contact Information

For questions about this statement or to report concerns:

  • Phone: 03300434441
  • Website: www.telo.uk
  • Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM (UK Time)


Signed by: Oliver Brason

Oliver Brason

Director

Telo

Date: March 19, 2025